We take the privacy of our website visitors very seriously and are committed to protecting your personal information. This policy details how we process personal data.

When you first visit our website and agree to the use of cookies in accordance with the terms of this policy, this means that you allow us to use cookies on each subsequent visit to the website.

Data Collection

We may collect, retain and use the following categories of personal data:

Device information: including your IP address, location, browser type and version, and the operating system you use;

Website interaction data: including where you access the website from, the time of your visit, the pages you view, and the navigation path within the website;

Registration information: data you submit during the platform registration process, such as an email address;

Service interaction content: content you provide when using the platform services;

Usage statistics: statistics generated from your platform usage, including visit time, frequency and context;

Transaction data: information about your transactions on the website, including purchased goods and services, which may include your name, address, telephone number, email address and payment details;

Publicly posted content: materials you choose to publicly post on the website, such as user names, avatars and posts;

Communication information: information you include when communicating with us via email or the website, including the content of the message and related metadata;

Other personal data: any other personal data you choose to share with us.

Before sharing other people's personal data with us, please make sure you have their consent to allow us to use their personal data in accordance with the terms of this policy.

Use of Personal Data

Personal data submitted through our website will be used for the purposes described in this policy or on the relevant pages of the website. We may use your personal data for the following purposes:

Administering the website and business;

Providing a personalized website experience;

Providing website services;

Sending items you purchase through the website;

Providing services you purchase through the website;

Sending bills, invoices and payment reminders, and collecting payments;

Providing user statistics to third parties (but third parties cannot identify any individual user);

Processing your queries or complaints on the website;

Ensuring website security and preventing fraud;

Checking compliance with the website's terms and conditions of use (including monitoring private messages sent through the website's private messaging service, etc.).

If you submit personal data for publication on the website, we will publish your personal data and use it for other purposes in accordance with the permissions you grant.

You can limit the publication of your information on the website through the privacy settings on the website, which can be adjusted using the privacy controls on the website.

We will not provide your personal data to any third party for direct marketing without your explicit consent.

Cookies and related technologies

We use cookies to provide better services and personalized experience. You can choose to accept or reject cookies, but rejecting cookies may affect your use of certain services.

Sharing of personal data

We will not share your personal data with any company, organization or individual unless:

Obtain your explicit consent or authorization in advance;

Required by laws, administrative or judicial authorities;

To protect your or the public's interests, property or safety, and provide relevant information when necessary;

Only by sharing your personal data can we achieve the core functions of our products and/or services or provide the required services.

Management of personal data

When you request others to pay on your behalf, you need to provide relevant information such as the payee's account, payment QR code and mobile phone number. In order to inform you in a timely manner and confirm the payment progress and status, as well as to provide after-sales service and dispute resolution services, you agree that we can collect payment progress information from the transaction party or other financial institutions of your choice.

After-sales and dispute resolution

When you contact us or submit a pre-sales, after-sales or dispute resolution application, in order to ensure the security of your account and system, we need you to provide necessary personal data to verify your membership; you need to provide contact information, product photos and other information.

Protection and storage of personal data

We will take reasonable and feasible measures to avoid collecting irrelevant personal data. We will only retain your personal data for the period necessary to achieve the purposes described in this policy, unless an extension of the retention period is necessary or permitted or required by laws and regulations.

Policy Updates

In order to provide better services and as our business develops, we are constantly working to improve our products, services and technologies. When new services and business processes change, we may update this privacy policy to inform you of specific changes. However, we will not reduce or limit your rights under this privacy policy without your explicit consent.

Contact Information

If you have any questions about this privacy policy or need further assistance, please contact our customer service team.

Thank you for your trust and support for Sundriesx! We will continue to work hard to provide you with safer and more convenient services.